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Healthy Relationships

Gender & Identity

Resillience

Consent

Live Chat

SAL’s Live Chat can be accessed by all parents & Carers living in the Stoke-on-Trent area.

Live Chat is available:

The First Wednesday of every month

7-10pm

Live Chat

SAL’s Live Chat can be accessed by all parents & Carers living in the Stoke-on-Trent area.

Live Chat is available

The first Wednesday of every month.

7-10pm

Talk to us online by clicking the icon in the bottom right corner of your screen. This only appears when the service is open.

Type your message and we will then ask you for:

  • A Username (if you want to remain anonymous – a first name and initial or nickname is fine)
  • The First 3 digits of your postcode 

Talk to us online by clicking the icon in the bottom right corner of your screen. This only appears when the service is open.

Type your message and we will then ask you for:

  • A Username (if you want to remain anonymous – a first name and initial or nickname is fine)
  • The First 3 digits of your postcode 

FAQ

Most frequently asked questions

Talk to SAL is a support resource for children, young people + parents and carers. We aim to prevent sexual violence and exploitation by supporting young people in navigating topics such as healthy relationships, social media, gender identity and sexuality, body image and self esteem etc. We also support those who have experienced any type of sexual violence, including sexual bullying or peer pressure. Our parents and carers section provides support and advice for parents or carers of any young people who may be experiencing any of the above + more.

The live chat feature for parents and carers is available on Wednesday evenings between 7pm and 10pm. Simply enter the website during those times and click the chat bubble in the bottom right corner. You will be asked for a name (or nickname), age and for part of your postcode.

A typical chat lasts for around 50 minutes, but may be shorter or longer.

You may not always speak to the same person, however all of our chats are handled by trained practitioners.

Yes, the live chat remains anonymous unless there is a serious risk of harm to yourself or somebody else, or if a child or young person is in immediate danger.

we only collect three pieces of information – your name (or nickname, age and first part of your postcode. This helps us to secure funding to continue providing this service.

This is not a crisis service. If you need urgent help or feel your life (or someone else’s life) is in danger please call 999.

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